2nd International Conference of the Asia Pacific Society for Healthcare Quality 2008
Singapore - The 2nd International Conference of the Asia Pacific Society for Healthcare Quality will draw attendance from leading healthcare professionals from the region as well as international experts in healthcare quality.
The 2nd International Conference of the Asia Pacific Society for Healthcare Quality will draw attendance from leading healthcare professionals from the region as well as international experts in healthcare quality, who will share their experiences and challenges.
The theme, "Redefining Quality in Healthcare" will also provide opportunities for CEOs, healthcare management professionals, clinicians, nursing and allied health professionals to exchange ideas on trends and best practices. Two Pre-Conference workshops, Clinical Incident Management Workshop & Quality Improvement Workshop, will also be conducted on 16 January 2008 at KK Women's and Children's Hospital & Singapore General Hospital respectively.
PRE-CONFERENCE WORKSHOPS
Workshop A - Clinical Incident Management
Conducted by:
1. A/Prof Tan Kok Hian, Director, Clinical Quality, KK Women's & Children's Hospital
2. Dr Seow Wan Tew, Director, Medical Risk Management, KK Women's & Children's Hospital
Date : 16 Jan 2007 (Wednesday)
Time : 1330 - 1630 hrs (Registration Starts at 1300hrs)
Venue : KK Women's & Children's Hospital, Women's Tower, Level 1, Conference Room 2
Workshop Description
KKH has implemented a Clinical Incident Management to improve communications and better manage incidents following serious adverse clinical incidents. The team used a standard systematic approach following a set of protocols. This has helped to improve relationships with patients and reduced the risk of medical litigation and adverse publicity.
This workshop will be presenting the use of this systematic approach and how it can be effectively implemented in a hospital. Medicolegal cases will be shared with interactive discussions.
Workshop Programme
1300 - 1330 Registration
1300 - 1500 Part 1: Anatomy and Physiology of Clinical Incidents
Part 2: Managing Clinical Incidents - A Framework and Approach
1500 - 1530 Teabreak
1530 - 1630 Part 3: Discussion of Cases
Number of seats available: 50 seats
Target audience
Health policy decision-makers, healthcare providers, health executives and medicolegal personnel.
Workshop B - Quality Improvement
Conducted by:
1. Dr Ling Moi Lin, Director, Infection Control, Singapore General Hospital
2. Ms Ginny Tay, Assistant Manager, Service and Operations Management, Singapore General Hospital
3. Ms June Foong, Executive, Quality Management, Singapore General Hospital
Date 16 Jan 2007 (Wednesday)
Time 0830 - 1700 hrs (Registration Starts at 0800hrs)
Venue Singapore General Hospital, Void Deck, Blk 6 Level 9
Workshop Description
This workshop will be presenting the use of quality tools in quality improvement. Participants will learn to select worthy projects and bringing it to successful completion. Quality tools will be taught to equip participants to measure and improve quality. There will be also be hands-on experience in doing a mini-project to apply the skills and knowledge learnt at the workshop.
Workshop Programme
0800-0830 Registration
0830-0915 Choosing and starting a project
0915-1000 Understanding processes
1000-1030 Tea break
1030-1130 Determining root causes
1130-1230 Choosing areas for intervention
1230-1330 Lunch break
1330-1415 Understanding variation
1415-1500 Demonstrating changes
1500-1530 Tea break
1530-1700 Mini-Project run
Number of seats available: 72 seats
Target audience
Healthcare providers, quality professionals or health executives.
Post-conference Workshop - Root Cause Analysis (RCA)
Organised by Healthcare Quality Society of Singapore (HQSS)
Conducted by:
1. Dr Ling Moi Lin, Director, Infection Control, Singapore General Hospital
2. Dr Sandhya Mujumdar, Medical Affairs, National University Hospital
3. Mrs Ruth Quek, Clinical Safety & Risk Management Unit, ParkwayHealth
Date : 20 Jan 2007 (Sunday)
Time : 0800 - 1800 hrs (Registration Starts at 0730hrs)
Venue : Singapore General Hospital, Void Deck, Blk 6 Level 9
Workshop Description
This 1-day workshop will teach participants the use of the root cause analysis tool in investigating sentinel events. It is a highly effective approach to problem management. Participants will get hands-on experience in using the quality tools in facilitating, conducting investigations, identifying root causes, analyzing best prevention options and communicating results to senior management and staff. The workshop will provide your staff with the skills to pinpoint systemic causes of operation problems, and to redesign processes that will eliminate the sources of these problems. It is designed for organisations that want to improve operations activities resulting in safer patient care.
Workshop Programme
0730 Registration
0800 RCA Methodology
0830 Risk Assessment Matrix
0930 Flowchart
1000 Tea Break
1015 Conducting Interviews
1045 Group exercises - Flowchart and Conducting Interviews
1200 Lunch Break
1300 Cause and Effect
1330 Group Exercise - Cause and Effect
1430 Root Cause Statement
1500 Group Exercise - Root Cause Statement
1530 Tea Break
1545 Group Exercise
1615 Recommendations - Developing and Implementing
1645 Group Exercise - Recommendations
1715 Presentations
1800 End of Workshop
Number of seats available: 72 seats
Target audience
Healthcare professionals involved in quality assurance, risk management, incident management, patient safety, complaints handling.
Keywords: Healthcare Quality
Type: Organization Language: English
Location: - Singapore - Asia
Url: http://www.apshq08.com/
