International Journal of Human-Computer Interaction

As artificial intelligence (AI) is gradually being integrated into various industries, human-AI collaboration has become a subject of significant concern. A joint study conducted by the Department of Psychology at Lingnan University found that while AI helps maintain employee performance during surges in workload, allowing it to autonomously decide when to take over and relinquish control may make it difficult for users to regain situational awareness, thereby increasing mental fatigue and even leading to human-machine conflict. Academics point out that enhancing the transparency of intelligent systems to help users understand AI decision-making logic, while ensuring humans retain control over task allocation, is essential for maintaining long-term performance and sound judgement. These findings have been published in the renowned interdisciplinary academic journal, International Journal of Human-Computer Interaction.